At Jardokon, we aim to process refunds promptly and efficiently to ensure a seamless experience for our customers. Please review the information below regarding our refund process:

Refund Process

  • Refund Method: All refunds will be issued to your original payment method, such as your credit or debit card.
  • Processing Time: Once we receive your returned item and complete an inspection, refunds will be processed within 15 business days.
  • Shipping Costs: Please note that any original shipping fees (if applicable) are non-refundable.
  • Restocking Fees: We do not charge any restocking fees for returned items.

Refund Eligibility

  • Refunds are only issued if the returned item is in its original, unused condition with all tags intact.
  • If the item is returned damaged, worn, or missing parts due to reasons not caused by Jardokon, we reserve the right to decline the refund request.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us immediately at support@jardokon.site. We will promptly provide a replacement or issue a full refund, including any shipping costs incurred.

Need Assistance?

For any questions or concerns regarding our refund policy, please reach out to us at support@jardokon.site. Our customer support team is always here to assist you!

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