Frequently Asked Questions (FAQs)
1. What is the shipping policy for Jardokon?
We offer free shipping on all jacket orders within the United States! After placing your order, the handling time is 3-5 business days, followed by a transit time of 8-10 business days. In total, you can expect delivery within 11 to 15 business days.
2. Do you ship internationally?
Currently, we only ship within the United States. However, we are working on expanding our shipping options to include international destinations in the near future.
3. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment online.
4. What is your return policy?
We want you to be completely satisfied with your purchase. If you need to return an item, please contact us at support@jardokon.site within 30 days of receiving your order. Items must be unused, in their original packaging, and include proof of purchase to be eligible for a return.
5. Do you offer warranties on your products?
Yes, all of our products, including jackets and hoodies, come with a manufacturer’s warranty to ensure quality and durability.
6. What payment methods do you accept?
We accept various payment methods, including:
- PayPal & Venmo
All transactions are secure and encrypted for your protection.
7. What products do you offer?
Jardokon offers:
- Jackets: High-quality, stylish jackets perfect for all seasons and occasions.
8. How can I contact customer service?
You can reach our customer service team by emailing us at support@jardokon.site. We’re here to help with any questions or concerns you may have.
9. Are your products easy to care for?
Absolutely! Our jackets and hoodies are designed with simple care instructions, making them convenient and easy to maintain.
10. Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order ships.
Contact Information
Trade Name: Jardokon
Support: 24/7
Cut OFF Time : 4pm to 6pm
Business Time: Monday to Friday (9am to 6pm)
Business Number: +1 (775) 986 5200
Business Mail: Support@jardokon.site
Physical Address: Post Oak Green Ln , Houston, TX 77024, USA
