At Jardokon, we are committed to delivering your orders promptly and securely. Below you will find detailed information regarding our shipping policy.

1. Shipping Coverage & Delivery Time

  • Country: We currently ship to the United States only.
  • Delivery Time: Orders are typically delivered within 11 to 15 business days from the shipping date, depending on your location within the United States.

2. Handling & Processing Time

  • Order Cut-off Time: Orders placed by 2 PM (EST) on business days (Monday to Friday) will be processed the same day. Orders placed after this time will be processed the next business day.
  • Handling Time: Once we receive your order, it will be prepared and processed within 3 to 5 business days (Monday to Friday).

3. Transit Time

  • After processing, your order will be shipped and typically delivered within 8 to 10 business days (Monday to Friday).

4. Shipping Cost

  • Flat Rate: A flat shipping fee applies to all orders. There is $15 flat Shipping rate on every order.

5. Tracking Information

  • Tracking ID: Once your order is processed and ready for shipment, you will receive a tracking ID via email. This typically happens within 3 to 5 business days after you place your order. If you experience any issues with your tracking ID or have not received it after the handling period, please contact our support team at support@jardokon.site.

6. Important Information for Customers

  • Please ensure that all provided contact details (address, phone number, email) are accurate to avoid any delays or issues with delivery. In case of incorrect information, please contact us as soon as possible.

7. Cancellation Policy

  • If you need to cancel your order, please reach out to us at support@jardokon.site promptly. Orders that have not yet been processed can be canceled for a full refund.

Contact Information

  • Trade Name: Jardokon
  • Support: 24/7
  • Cut Off Time : 4pm to 6pm
  • Business Time: Monday to Friday (9am to 6pm)
  • Business Number: +1 (775) 986 5200
  • Business Mail: Support@jardokon.site
  • Physical Address: Post Oak Green Ln , Houston, TX 77024, USA
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